On several occasions I have down loaded the charts in the AIP. When planning the trip they are in the memory. After shutting down the iPad and restarting for the trip the AIP charts have disappeared. Have I some incorrect settings?

As far as we can tell, this happens when the index file becomes corrupted on your device and SkyDemon is restarted, meaning we do not have the plate index in memory any more. The plate files themselves are stored but without the index file they cannot be used. This is why once SkyDemon has a connection again, you'll see them reappear in green because they have already been downloaded. If you can give us the rough date/time you think the problem occurred we can check our error logs to see if we have a record of a failure to load the plate index (we inserted debugging code to catch this).

Not knowing your real name or account details it's a bit hard to search, but I did search for such a report from any user called Greg in the last week, and I couldn't find anything unfortunately. The actual problem event could occur any time between having downloaded all plates, and attempting to access a specific plate.

Hi Tim,

I will provide the account info to your email at skydemon.